NERC Unveils Compensation Plan for Band A Customers Affected by Power Supply Failures
Electricity consumers on Band A feeders who endured prolonged power disruptions earlier this year are set to receive compensation following a new directive from the Nigerian Electricity Regulatory Commission. The regulator announced on Thursday that it had approved a special relief package for eligible customers affected by electricity shortages caused by generation challenges between February and March 2026. In a notice shared on its social media platforms, NERC said widespread generation deficits across the power sector significantly undermined the ability of electricity distribution companies to meet the minimum service commitments promised to Band A customers during the period. To address the situation, the commission issued Directive No. NERC/2026/002, establishing a framework for compensating customers whose electricity supply fell below approved service standards due to circumstances beyond the control of the distribution companies. According to NERC, the disruptions were largely linked to inadequate gas supplies and repeated attacks on critical gas and transmission infrastructure, developments that severely constrained power generation nationwide. “The shortfalls were primarily caused by gas supply limitations and vandalism affecting key energy infrastructure,” the commission explained. Under the newly approved arrangement, customers connected…














































